Through understanding your products, your locations, your culture, your overall business, our chat analysts can effectively represent your brand to assist your customers, encourage larger carts and support a customer service experience to enhance and build your business.
Managing Customer Satisfaction
through Chat Product Sales Support
While creating your eCommerce online solution, we look beyond the technology at your wider business. We aim to understand your operating processes and where possible reduce redundant administrative tasks or workarounds that have become the norm due to previous technology limitations.
Automating a Manual Order
For businesses with specific operating challenges or complexity, we create personalised tools and apps to enable your teams to focus on those activities that will realise your customers needs and provide a service level that promotes customer retention and loyalty.
Less Administration Required Allowing More Customer Facing Time
RANDEM. Do Better.
Suite 46, 26-32 Pirrama Rd.
Jones Bay Wharf (Upper Deck)
Pyrmont NSW 2009